Agreement Terms
Thank you for choosing and using the services provided by PROPWAY VIET NAM COMPANY LIMITED (hereinafter referred to as "us", "the company") through the Batdongsanpro.com.vn platform (hereinafter referred to as "the website").When you access and use this website, you agree to comply with all of the following terms of the agreement. If you do not agree with any content in these terms, please immediately stop using this website.
Access and Use of Services: Users have the right to access and use all services and features provided by the website, including information search, content publishing, participation in real estate transactions, and the use of tools that support searching, buying, selling, and leasing real estate.
Modify and update personal account information Users have the right to modify and update personal account information as needed to ensure the accuracy and completeness of the information.
Select advertising package: Users can choose advertising packages to increase exposure to potential customers and improve transaction effectiveness.
Obtain company support: When users encounter any account related issues during use, they have the right to receive support and assistance provided by the company.
The user promises and assumes the following responsibilities:
Compliance with laws: When using website services, users must use them legally and must not violate legal provisions or harm the legitimate rights and interests of others.
Provide accurate information: Users are responsible for providing accurate, complete, and valid information when registering an account or using website services. If there is a change in information, the user must update it immediately to ensure the accuracy and validity of the account. If inaccurate or erroneous information is found, users should promptly notify us so that we can make adjustments or resolve the issue.If users fail to update complete and accurate information in a timely manner, we are not responsible for any losses caused by the use of incorrect information. The company has the right to request users to provide supplementary information to ensure the accuracy and security of the account.
Confidentiality of account information: Users are responsible for keeping their account information confidential, including username and password. Any operation initiated from the user account is the responsibility of the user. If an account is found to have been hacked, the user must immediately notify the website management team
Responsible for the content: Users are fully responsible for all information, images, and content posted on the website. Users are not allowed to post false, forged, or infringing content on the rights and interests of others.
Prohibition of illegal activities: Users are not allowed to use the website to engage in illegal activities, fraud, forgery of information, or any behavior that causes damage to the company and other users.
All content on the batdongsanpro.com.vn platform, including but not limited to text, images, videos, software, designs, graphics, 3.logos, and source code, is owned by PROPWAY VIET NAM COMPANY LIMITED or has obtained a legal license for use.
Users are not allowed to copy, disseminate or use any part of the website for commercial purposes without the consent of the company.
If any copy right infringement or other illegal behavior is found, users should contact us via email [email protected] notify us. The company will conduct review and processing in accordance with regulations.
Users have ownership over the personal information and data they post on the website. However, the user grants the company an unrestricted and non exclusive license to use this content to provide services.
We promise to protect your personal information in accordance with the privacy policy publicly available on the website. All information we collect is only used for providing services, improving user experience, and serving the legitimate purposes of the website.
The user's personal information is only used to provide services and will not be shared with third parties unless required by law or with the user's consent.
When collecting financial information such as credit card numbers or bank accounts, we use advanced encryption technology (SSL encryption). Financial data is only used for processing transactions and will not be saved in the system.
The website uses cookies to collect user behavior information in order to enhance the experience and provide relevant content. If you do not want the website to collect data, you can disable cookies in your browser. However, disabling cookies may limit some features of the website.
We may update this privacy policy at any time. All changes will be publicly announced on the website, and it is recommended that you check regularly for the latest information.
For more details on how we protect your data, please refer to the Terms and Privacy Policy.
The company has the right to:
Adjust, change, update or modify the website's features and services without prior notice. All changes will take effect immediately after the platform is published. Users are responsible for checking and accepting these changes while continuing to use the service.
Delete or require users to modify content that does not meet the requirements or violates website regulations.
If it is found that the user's behavior violates the terms of this agreement or may affect the normal operation of the website, the user's access rights shall be suspended or suspended.
Collect and use users personal information in accordance with the published privacy policy.
The company shall not be liable for any director in direct losses caused by service interruption or inability to provide services due to technical failures, system maintenance, or force majeure events (such as natural disasters, wars, etc.).
Provide accurate,open,and transparent online real estate services.
Ensure the security of user information and do not disclose personal information to third parties without the user's consent, unless requested by authorized authorities.
Provide timely and effective customer support through official contact information.
The user promises not to engage in the following behaviors:
Disrupting the normal operation of the website.
Obstructing other users from using the website.
Causing website system overload or affecting its normal operation.
Spreading information that violates the law and infringes upon the rights and interests of others.
Using malicious software or viruses to damage the system.
Modify or damage website content.
Sending spam or unwanted messages.
batdongsanpro.com.vn provides paid services aimed at meeting the needs of advertising placement, improving promotional 7. effectiveness, and other value-added services. Users are required to pay relevant service fees when using these features.
We will publicly disclose service prices and payment methods on the batdongsanpro.com.vn platform. Users can learn about and choose suitable services and payment methods.
Refund in case of technical malfunction or error in batdongsanpro.com.vn causing inability to provide service: If we fail to provide the service as promised due to our error, batdongsanpro.com.vn will refund the customer in full.
If the user changes their mind after the transaction is completed, we will not issue a refund. If the user requests a refund after the transaction is completed or if the service has already been used, we will not issue a refund. However, if the issue is caused by our technical malfunction, you will receive a full refund within 5-7 business days.
The company has the right to modify, update or supplement the terms of this agreement without prior notice. However, all changes will be publicly posted on the website, and we encourage you to regularly check to ensure that you are always aware of the latest terms.
We promise to notify you via email or other means when there are significant changes to the terms. You are responsible for regularly checking these notifications.
After the changes are announced, continuing to use the website means that you accept the modified terms.
The platform has areas that allow users to interact with each other, such as comments, evaluations, information sharing, etc. You promise that your interactive activities will not violate legal regulations or infringe upon the rights of others.
You are not allowed to post or share false information, content that violates ethics, laws, or damages the reputation of the website and other users.
The batdongsanpro.com.vn platform has the right to suspend the provision of services and restrict your access to the website in the event that you violate the terms of this agreement.
You can request to terminate your account at any time, and we will process and terminate your access permissions.
The batdongsanpro.com.vn may provide links to external websites. However, we do not assume any responsibility for the content, services, or privacy policies of these websites. Before providing personal information, you should carefully check the terms and privacy policies of external websites. The use of these third-party services is entirely voluntary and the user is responsible for it.
If you have any questions or need assistance regarding the usage agreement of this website, please contact us through the following methods:
Address: Số 83 Đường D4, Phường Tân Hưng, Quận 7, Thành phố Hồ Chí Minh, Việt Nam
Hotline: 1900638558
Email: [email protected]
Working Hours: Monday to Saturday, 8:00-17:00
We promise to always accompany you and provide support in any situation! "Your question is our responsibility"